Since working with CoolEarth, our customers have helped save and protect 77 acres of rainforest.
We’re generally open from 7.30am until 10pm but you’re welcome to request a fitting out-with these hours.
Easy, we’ll try you in another pair until we have you in a suitable fitting boot. Our delivery vans always carry plenty of spares in order to make sure you receive the perfect set of boots for your ability and foot-shape/size.
As accurate as possible please. The information you give us goes a long way in deciding which spares to bring, so if the information you give us is wrong, then we may be bringing the wrong equipment to fit you out. More accurate information will definitely help us provide you with a quicker, smoother service.
Simply give us a phone and we’ll get it sorted out for you. We’ll either get it sorted there and then for you, or meet you at your accommodation and sort it there.
Give us a phone and we’ll arrange a time to meet you at your accommodation to change your equipment. Or simply visit the shop if you’re passing.
We will charge you for the number of days you use each piece of equipment. The more days you use a single piece of equipment the cheaper the daily rate is. Therefore for example, if you use a piece of equipment for 3 days and then another piece of equipment for 3 days this will then work out a little bit more expensive than a straight 6 day hire.
We’d recommend “Beginner Equipment” for beginners, “Progression Equipment” for beginner-intermediates to intermediates. For advanced-intermediates to advanced skiers we’d recommend either “Performance or Exclusive Skis”, while our “Exclusive” range of skis are ideal for the advanced to expert level skier. If you choose to hire boots as well, we will pair up suitable ski boots to match the performance and characteristics of your skis.
We’d recommend “Progression Equipment” for beginner to intermediate snowboarders. For advanced-intermediates to expert snowboarders we’d recommend either “Performance” level snowboards. If you choose to hire boots as well, we will pair up suitable boots to match the performance and characteristics of your snowboard.
Yes. Skis and snowboards receive a full service after every rental and come with a condition specific wax. Boots and helmets are fully dried, sanitized and deodorized.
Yes they are.
We’ll ask you for payment once you’ve been fitted and are happy with your rental equipment. We take payment in cash, credit or debit card. No pre-payment is necessary but if you would like to pre-pay we can make arrangements to do so.
We’ll either pre-arrange a pick-up time when we fit you out, or simply give us a phone when you’ve finished and we’ll collect your equipment from your accommodation. Or you’re free to drop it into the shop.
No, we no longer provide insurance. Most, or almost everyone travels with holiday insurance which generally, in the event of loss or theft of rental equipment will cover the replacement cost of their equipment, but please check your holiday insurance to make sure you have sufficient cover.
Give us a phone and we’ll advise you on what to do next. We’ll also get you fitted out with other equipment so that you can get on with your holiday. If, by the end of your holiday, your equipment has not been found or handed in, then we will charge you the cost of replacing your equipment. Replacement costs vary according to the category of equipment which you’ve rented.
Generally speaking no, but from time to time, Morzine can be the target of thieves. By keeping your equipment in sight, or by locking it up, you’ll eliminate any chance of it going missing.